GEORGIA MANUFACTURING EXTENSION ALLIANCE: OVERVIEW OF THE EVALUATION PLAN

Table 3

Evaluation: Organizational Elements

ACTIVITY FOCUS INSTRUMENTS
Customer Assessment and Implementation Assistance Individual one-on-one company service (typically through field offices)
  • Customer Profile
  • Project/Activity Track
  • Customer Valuation
  • Progress Report
  • Benchmark Survey
  • Case Studies
Customer Assistance by Associates One-on-one assistance by Associates (SBDC, DTAE, GA Power)
  • Procedure Agreement
  • Customer Profile
  • Project/Activity Track
  • Customer Valuation
  • Case Studies
Customer Referral Referral of companies to service partners and other service providers
  • Customer Profile
  • Customer Valuation
  • Referral Database
Training Programs Training, including DTAE May be on an individual or company basis
  • Participant Profile
  • Corporate Profile
  • Project/Activity Track
  • Participant Valuation
  • Corporate Valuation
Seminars and Events Workshops or other GMEA events, generally on an individual basis
  • Participant Profile
  • Activity Track
  • Participant Valuation
Group Activities IS0 User Groups Formation of business exchange groups and networks
  • Member Profile
  • Project/Activity Track
  • Member Valuation
  • Benchmark Survey
  • Case Studies
Demonstrations Demonstrations of equipment, techniques (GA Power)
  • Customer Profile
  • Demonstration Track
  • Demonstration Valuation

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modified 10/18/96